What is a pre-order?
A pre-order is a reservation for a product that is not yet in stock.
Many of the items I offer for pre-order are produced in very limited quantities, and are often imported from other countries.
A pre-order is important to reserve your item and guarantee it'll be available. Many of the items I offer sell out before they are released.
When will my credit card be charged?
Your card will be charged when the item ships.
Upon placing the order, your credit card will be pre-authorized for the amount of your order, but not charged. This is done to confirm that the card is valid and to give us permission to charge the card in the future for that amount.
While the pre-authorization may appear on your online statement, this is not an actual charge, and no funds will be taken from your account. There may be a hold on these funds for 5 to 7 days but after that, it will drop off and you will not see any charges until the item ships.
If you have any questions about this, please don't hesitate to call or email us.
Can I combine shipping on pre-orders?
Yes, absolutely! While the shopping cart only lets you reserve 1 item at a time, since your card is not charged until shipment, we can easily wait and bundle items together for you and just charge shipping once. Just send us a message and let us know.
The maximum amount of shipping we'll charge for 1 order is $9.99 even if you have 100 items in the box.
Can I cancel my pre-order?
Pre-orders can be cancelled within 48 hours of placing your order. Please call or email us as soon as possible to do this. After this 48 hour period, we will begin processing your order, which means that we will place an order with our supplier and add it to our next shipment. Once this reservation has been made we can no longer cancel the pre-order and will charge your card and ship your item as soon as it arrives.